Order FAQ

What is my order status?

If you logged in or created an account during checkout, you can look up your order . If you used guest checkout, please look up your order .

For items in stock, orders usually ship within 1-2 business days. Please be aware that some orders may be delayed by order processing or other issues. Once the order is processed, you will receive a shipment confirmation email with shipment tracking information. Shipping time is dependent on the shipping method selected at checkout.

Still more questions? Back to Main Help Page.

Why are you not accepting my credit card?

Please note that our accepted payment methods are PayPal, so long as they are connected with one of the major credit card companies listed above. If you are using an accepted payment method, but the payment is not going through, please reach out to the payment provider.