Shipping Info

Has my order shipped?

If you logged in or created an account during checkout, you can look up your order and view your shipment status . If you used guest check out, please look up your order .

For items in stock, orders usually ship within 1-2 business days. Please be aware that some orders may be delayed by order processing or other issues. Once the order is processed, you will receive a shipment confirmation email with shipment tracking information. Shipping time is dependent on the shipping method selected at checkout.

Still more questions? Please contact us.

How do I get my tracking number?

If you logged in or created an account during checkout, you can look up your order and view your shipment tracking information . If you used guest check out, please look up your order and view your shipment tracking information .

We use UPS for standard and express shipping within Europe. Once your order ships, you should also receive a shipment confirmation email with shipment tracking information.

Still more questions? Please contact us.

Can I change the shipping method on my pre-order?

Unfortunately, you can not change your shipment method after your order has been submitted.